Order process
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Order process


Further obligations of information for distance contracts and contracts for electronic commerce

  1. Technical steps to conclude contracts/process orders


Press the “Add to cart” button to select the products you wish to order. This will send your selections to the shopping cart. You can change the selection any time until you submit your order by changing the number of items of the products or by deleting the selection and canceling the ordering process. Clicking on the “Proceed to checkout” button takes you to the next step of the ordering process. Next, enter your Purchaser data. Your data is collected, processed and used in compliance with the provisions of the data protection regulations. Your data is not used for any other purpose or disclosed to third parties. Select the payment method. Please read the General Terms and Conditions and the Cancellation Policy carefully. You can only proceed with the order after you have agreed to the General Terms and Conditions under the cancellation policy (check the box). Clicking on the “Next” button takes you to the next step of the ordering process. You will then receive an overview of your order. To send your order to us, click on the “Confirm and send order” button. You have now submitted a legally binding offer.


  1. Storage of the text of the contract following conclusion of the contract and accessibility for the Purchaser.


The text of the contract and your order details are stored by the Seller. After you have carried out and completed your order, you will receive an order confirmation, which includes all the information pertaining to your order. Furthermore, you can also print out the contract using the print function on your browser. Your order data is also included in the email sent to you separately. The Seller shall also send the terms of the contract by email to the Purchaser upon request.


  1. The possibility of correcting input errors


You can correct the data you have entered at any time before your order is submitted. This can be done using the “Back” button or with the “back” arrow of your Internet browser. Corrections can be made in the existing input fields on the individual offer pages. The products can also be updated in the virtual shopping cart and individual products can be deleted. These correction options are possible until your legally binding offer has been submitted by pressing the “Confirm and send order” button.


  1. Language of the contract


The language of the contract is exclusively German.


  1. Codes of conduct


The Seller is not subject to any relevant codes of conduct.


  1. Order confirmation


After the offer has been submitted by the Purchaser, the Purchaser shall receive a confirmation email.


  1. Complaints and warranties


Complaints, in particular warranty claims, shall be directed to the Seller.


  1. Essential characteristics of the products


Essential characteristics of the products can be found in the article description. This also applies to the period of validity of any temporary offers.